ONET Occupations » 11-9151.00

Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

View Social and Community Service Managers on ONET Online

Parachute skills

  1. Help people link up or connect - People (4.72)
  2. Serve, care for, follow instructions faithfully - People (4.58)
  3. Convey warmth and empathy - People (4.58)
  4. Supervise, manage - People (4.49)
  5. Initiate, lead, be a pioneer - People (4.49)
  6. Coordinate - People (4.49)
  7. Research - Data (4.42)
  8. Consult - People (4.42)
  9. Advise - People (4.42)
  10. Speak - People (4.38)
  11. Listen - People (4.38)
  12. Communicate well, in person - People (4.38)
  13. Counsel, guide, mentor - People (4.37)
  14. Assess, evaluate, treat - People (4.37)
  15. Pay attention to details - Data (4.32)
  16. Negotiate, resolve conflicts - People (4.27)
  17. Follow through, get things done - People (4.26)
  18. Design, use artistic abilities, be original - Data (4.22)
  19. Imagine - Data (4.22)
  20. Use my brain - Data (4.10)
  21. Interview, draw out - People (4.04)
  22. Motivate - People (4.00)
  23. Use my intuition - Data (4.00)
  24. Compile, keep records, file, retrieve - Data (3.88)
  25. Create, innovate, invent - Data (3.85)
  26. Work with numbers, compute - Data (3.76)
  27. Communicate well, in writing - People (3.75)
  28. Systematize, prioritize - Data (3.75)
  29. Synthesize, combine parts into a whole - Data (3.75)
  30. Solve problems - Data (3.75)
  31. Organize, classify - Data (3.62)
  32. Teach, tutor, or train (individuals, groups, animals) - People (3.59)
  33. Analyze, break down into its parts - Data (3.58)
  34. Instruct - People (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.25)
  2. Time Management (4.12)
  3. Speaking (4.12)
  4. Management of Personnel Resources (4.00)
  5. Judgment and Decision Making (4.00)
  6. Coordination (4.00)
  7. Social Perceptiveness (4.00)
  8. Critical Thinking (4.00)
  9. Monitoring (3.88)
  10. Service Orientation (3.88)
  11. Reading Comprehension (3.88)
  12. Complex Problem Solving (3.75)
  13. Systems Analysis (3.75)
  14. Writing (3.75)
  15. Active Learning (3.62)
  16. Systems Evaluation (3.62)
  17. Learning Strategies (3.50)
  18. Instructing (3.50)
  1. Oral Comprehension (4.38)
  2. Oral Expression (4.38)
  3. Speech Clarity (4.38)
  4. Written Comprehension (4.00)
  5. Problem Sensitivity (4.00)
  6. Deductive Reasoning (4.00)
  7. Speech Recognition (4.00)
  8. Written Expression (3.75)
  9. Inductive Reasoning (3.75)
  10. Information Ordering (3.62)
  11. Fluency of Ideas (3.50)
  12. Originality (3.50)
  1. Integrity (4.86)
  2. Dependability (4.65)
  3. Concern for Others (4.58)
  4. Cooperation (4.57)
  5. Leadership (4.49)
  6. Stress Tolerance (4.48)
  7. Independence (4.46)
  8. Self Control (4.40)
  9. Initiative (4.39)
  10. Adaptability/Flexibility (4.36)
  11. Attention to Detail (4.32)
  12. Social Orientation (4.29)
  13. Persistence (4.26)
  14. Achievement/Effort (4.11)
  15. Analytical Thinking (4.10)
  16. Innovation (3.85)

Work Activities

Detailed Work Activities
  1. Making Decisions and Solving Problems (4.74)
  2. Establishing and Maintaining Interpersonal Relationships (4.72)
  3. Assisting and Caring for Others (4.70)
  4. Communicating with Supervisors, Peers, or Subordinates (4.64)
  5. Getting Information (4.59)
  6. Judging the Qualities of Things, Services, or People (4.56)
  7. Performing for or Working Directly with the Public (4.56)
  8. Coordinating the Work and Activities of Others (4.49)
  9. Organizing, Planning, and Prioritizing Work (4.47)
  10. Evaluating Information to Determine Compliance with Standards (4.45)
  11. Documenting/Recording Information (4.45)
  12. Provide Consultation and Advice to Others (4.42)
  13. Guiding, Directing, and Motivating Subordinates (4.37)
  14. Developing Objectives and Strategies (4.35)
  15. Resolving Conflicts and Negotiating with Others (4.27)
  16. Thinking Creatively (4.22)
  17. Communicating with Persons Outside Organization (4.17)
  18. Interacting With Computers (4.08)
  19. Processing Information (4.06)
  20. Developing and Building Teams (4.06)
  21. Staffing Organizational Units (4.04)
  22. Coaching and Developing Others (4.01)
  23. Scheduling Work and Activities (4.00)
  24. Performing Administrative Activities (3.88)
  25. Monitor Processes, Materials, or Surroundings (3.78)
  26. Monitoring and Controlling Resources (3.76)
  27. Identifying Objects, Actions, and Events (3.76)
  28. Interpreting the Meaning of Information for Others (3.73)
  29. Updating and Using Relevant Knowledge (3.61)
  30. Training and Teaching Others (3.59)
  31. Analyzing Data or Information (3.58)
  1. Determine Social Service Program Status (4.74)
  2. Maintain Cooperative Working Relationships Within Community Service (4.72)
  3. Establish And Maintain Relationships With Community Organizations (4.72)
  4. Conduct Or Attend Staff Meetings (4.64)
  5. Provide Customer Service (4.56)
  6. Oversee Execution Of Organizational Or Program Policies (4.49)
  7. Direct And Coordinate Activities Of Workers Or Staff (4.49)
  8. Use Agency Mission As A Guideline In Social Services Delivery (4.45)
  9. Advise Volunteers Or Leaders To Ensure Program Quality Or Effectiveness (4.42)
  10. Consult With Customers Concerning Needs (4.42)
  11. Orient New Employees (4.37)
  12. Assign Work To Staff Or Employees (4.37)
  13. Evaluate Performance Of Employees Or Contract Personnel (4.37)
  14. Develop Policies, Procedures, Methods, Or Standards (4.35)
  15. Make Presentations (4.17)
  16. Hire, Discharge, Transfer, Or Promote Workers (4.04)
  17. Interview Job Applicants (4.04)
  18. Evaluate Information From Employment Interviews (4.04)
  19. Prepare Financial Reports (3.88)
  20. Develop Records Management System (3.88)
  21. Maintain Records, Reports, Or Files (3.88)
  22. Maintain Administrative Services Procedures Manual (3.88)
  23. Prepare Or Maintain Employee Records (3.88)
  24. Develop Budgets (3.76)
  25. Use Oral Or Written Communication Techniques (3.61)
  26. Use Public Speaking Techniques (3.61)
  27. Write Employee Orientation Or Training Materials (3.59)
  28. Conduct Training For Personnel (3.59)
  29. Analyze Financial Data (3.58)