ONET Occupations » 13-1031.01

Claims Examiners, Property and Casualty Insurance

Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

View Claims Examiners, Property and Casualty Insurance on ONET Online

Parachute skills

  1. Interview, draw out - People (4.54)
  2. Negotiate, resolve conflicts - People (4.52)
  3. Pay attention to details - Data (4.49)
  4. Follow through, get things done - People (4.25)
  5. Use my brain - Data (4.20)
  6. Listen - People (4.00)
  7. Speak - People (3.99)
  8. Consult - People (3.99)
  9. Convey warmth and empathy - People (3.92)
  10. Serve, care for, follow instructions faithfully - People (3.92)
  11. Research - Data (3.89)
  12. Communicate well, in person - People (3.88)
  13. Communicate well, in writing - People (3.88)
  14. Initiate, lead, be a pioneer - People (3.83)
  15. Use my intuition - Data (3.75)
  16. Create, innovate, invent - Data (3.52)
  17. Synthesize, combine parts into a whole - Data (3.50)
  18. Use acute senses (hearing, smell, taste, sight) - Data (3.50)
  19. Organize, classify - Data (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Reading Comprehension (3.88)
  2. Writing (3.88)
  3. Active Listening (3.75)
  4. Speaking (3.75)
  5. Critical Thinking (3.75)
  6. Negotiation (3.62)
  7. Judgment and Decision Making (3.50)
  1. Oral Comprehension (4.00)
  2. Written Comprehension (4.00)
  3. Oral Expression (3.88)
  4. Deductive Reasoning (3.88)
  5. Problem Sensitivity (3.75)
  6. Written Expression (3.62)
  7. Inductive Reasoning (3.62)
  8. Speech Recognition (3.62)
  9. Speech Clarity (3.62)
  10. Information Ordering (3.50)
  11. Near Vision (3.50)
  1. Integrity (4.82)
  2. Dependability (4.53)
  3. Attention to Detail (4.49)
  4. Stress Tolerance (4.48)
  5. Self Control (4.38)
  6. Cooperation (4.32)
  7. Persistence (4.25)
  8. Independence (4.25)
  9. Analytical Thinking (4.20)
  10. Adaptability/Flexibility (4.18)
  11. Initiative (4.14)
  12. Concern for Others (3.92)
  13. Achievement/Effort (3.91)
  14. Leadership (3.83)
  15. Innovation (3.52)

Work Activities

Detailed Work Activities
  1. Getting Information (4.54)
  2. Resolving Conflicts and Negotiating with Others (4.52)
  3. Interacting With Computers (4.51)
  4. Communicating with Supervisors, Peers, or Subordinates (4.43)
  5. Identifying Objects, Actions, and Events (4.36)
  6. Evaluating Information to Determine Compliance with Standards (4.35)
  7. Making Decisions and Solving Problems (4.32)
  8. Processing Information (4.28)
  9. Documenting/Recording Information (4.24)
  10. Organizing, Planning, and Prioritizing Work (4.06)
  11. Communicating with Persons Outside Organization (3.99)
  12. Monitor Processes, Materials, or Surroundings (3.97)
  13. Updating and Using Relevant Knowledge (3.89)
  14. Establishing and Maintaining Interpersonal Relationships (3.84)
  15. Analyzing Data or Information (3.66)
  16. Interpreting the Meaning of Information for Others (3.55)
  17. Performing for or Working Directly with the Public (3.55)
  1. Obtain Information From Individuals (4.54)
  2. Use Computers To Enter, Access Or Retrieve Data (4.51)
  3. Examine Documents For Completeness, Accuracy, Or Conformance To Standards (4.35)
  4. Review Data On Insurance Applications Or Policies (4.35)
  5. Note Discrepancies In Financial Records (4.28)
  6. Investigate Insurance Claims (4.28)
  7. Verify Investigative Information (4.28)
  8. Maintain Insurance Records (4.24)
  9. Compile Information Through Interviews (3.99)
  10. Communicate Technical Information (3.99)
  11. Confer With Prosecuting Attorney (3.99)
  12. Make Presentations (3.99)
  13. Follow Contract, Property, Or Insurance Laws (3.89)
  14. Use Interviewing Procedures (3.89)
  15. Use Knowledge Of Investigation Techniques (3.89)