ONET Occupations » 13-1031.02

Insurance Adjusters, Examiners, and Investigators

Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

View Insurance Adjusters, Examiners, and Investigators on ONET Online

Parachute skills

  1. Pay attention to details - Data (4.72)
  2. Research - Data (4.51)
  3. Interview, draw out - People (4.51)
  4. Interpret, speak, or read a foreign language - People (4.48)
  5. Control, expedite things - Things (4.19)
  6. Compile, keep records, file, retrieve - Data (4.19)
  7. Communicate well, in person - People (4.12)
  8. Listen - People (4.12)
  9. Use my brain - Data (4.06)
  10. Supervise, manage - People (4.05)
  11. Negotiate, resolve conflicts - People (4.01)
  12. Communicate well, in writing - People (3.95)
  13. Follow through, get things done - People (3.94)
  14. Convey warmth and empathy - People (3.91)
  15. Serve, care for, follow instructions faithfully - People (3.91)
  16. Speak - People (3.88)
  17. Analyze, break down into its parts - Data (3.70)
  18. Use my intuition - Data (3.62)
  19. Use acute senses (hearing, smell, taste, sight) - Data (3.62)
  20. Synthesize, combine parts into a whole - Data (3.50)
  21. Organize, classify - Data (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Reading Comprehension (4.00)
  2. Active Listening (4.00)
  3. Critical Thinking (4.00)
  4. Speaking (3.88)
  5. Negotiation (3.75)
  6. Writing (3.62)
  7. Active Learning (3.50)
  1. Oral Comprehension (4.12)
  2. Written Comprehension (4.12)
  3. Oral Expression (4.12)
  4. Deductive Reasoning (4.00)
  5. Inductive Reasoning (3.88)
  6. Speech Clarity (3.75)
  7. Written Expression (3.62)
  8. Problem Sensitivity (3.62)
  9. Near Vision (3.62)
  10. Information Ordering (3.50)
  11. Speech Recognition (3.50)
  1. Attention to Detail (4.72)
  2. Dependability (4.69)
  3. Stress Tolerance (4.67)
  4. Integrity (4.52)
  5. Self Control (4.32)
  6. Cooperation (4.27)
  7. Initiative (4.23)
  8. Adaptability/Flexibility (4.08)
  9. Analytical Thinking (4.06)
  10. Independence (4.02)
  11. Achievement/Effort (3.97)
  12. Persistence (3.94)
  13. Concern for Others (3.91)

Work Activities

Detailed Work Activities
  1. Identifying Objects, Actions, and Events (4.66)
  2. Interacting With Computers (4.55)
  3. Getting Information (4.51)
  4. Documenting/Recording Information (4.48)
  5. Processing Information (4.19)
  6. Evaluating Information to Determine Compliance with Standards (4.15)
  7. Making Decisions and Solving Problems (4.05)
  8. Resolving Conflicts and Negotiating with Others (4.01)
  9. Communicating with Supervisors, Peers, or Subordinates (3.99)
  10. Organizing, Planning, and Prioritizing Work (3.99)
  11. Communicating with Persons Outside Organization (3.95)
  12. Updating and Using Relevant Knowledge (3.94)
  13. Judging the Qualities of Things, Services, or People (3.90)
  14. Analyzing Data or Information (3.70)
  15. Establishing and Maintaining Interpersonal Relationships (3.69)
  16. Estimating the Quantifiable Characteristics of Products, Events, or Information (3.67)
  17. Performing Administrative Activities (3.66)
  1. Understand Property Documents (4.66)
  2. Obtain Information From Individuals (4.51)
  3. Review Insurance Policies To Determine Appropriate Coverage (4.51)
  4. Gather Physical Evidence (4.51)
  5. Assist With Business Or Managerial Research (4.51)
  6. Search Legal Records (4.51)
  7. Research Property Records (4.51)
  8. Transcribe Spoken Or Written Information (4.48)
  9. Maintain Insurance Records (4.48)
  10. Investigate Insurance Claims (4.19)
  11. Verify Investigative Information (4.19)
  12. Calculate Insurance Premiums Or Awards (4.19)
  13. Compile Information For Court Cases (4.19)
  14. Evaluate Customer Records (4.19)
  15. Compile Evidence For Court Actions (4.19)
  16. Verify Information For Credit Investigations (4.19)
  17. Examine Evidence To Determine If It Will Support Charges (4.15)
  18. Review Data On Insurance Applications Or Policies (4.15)
  19. Make Decisions (4.05)
  20. Determine Liability (4.05)
  21. Interview Customers (3.95)
  22. Compile Information Through Interviews (3.95)
  23. Write Business Correspondence (3.95)
  24. Use Knowledge Of Investigation Techniques (3.94)
  25. Follow Contract, Property, Or Insurance Laws (3.94)
  26. Use Negotiation Techniques (3.94)
  27. Use Interviewing Procedures (3.94)
  28. Use Oral Or Written Communication Techniques (3.94)
  29. Follow Rules Of Evidence Procedures In Legal Setting (3.94)
  30. Assess Vehicle Damage (3.90)
  31. Analyze Credit Information Gathered By Investigation (3.70)
  32. Estimate Damage (3.67)
  33. Write Vehicle Damage Repair Estimates (3.66)
  34. Fill Out Insurance Forms (3.66)
  35. Maintain Records, Reports, Or Files (3.66)
  36. Prepare Reports (3.66)
  37. Fill Out Business Or Government Forms (3.66)