ONET Occupations » 39-1021.00

First-Line Supervisors of Personal Service Workers

Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

View First-Line Supervisors of Personal Service Workers on ONET Online

Parachute skills

  1. Initiate, lead, be a pioneer - People (4.50)
  2. Serve, care for, follow instructions faithfully - People (4.47)
  3. Convey warmth and empathy - People (4.47)
  4. Pay attention to details - Data (4.40)
  5. Follow through, get things done - People (4.30)
  6. Communicate well, in person - People (4.25)
  7. Supervise, manage - People (4.14)
  8. Coordinate - People (4.14)
  9. Listen - People (4.13)
  10. Plan - Data (4.02)
  11. Imagine - Data (4.00)
  12. Use my intuition - Data (4.00)
  13. Design, use artistic abilities, be original - Data (4.00)
  14. Create, innovate, invent - Data (3.94)
  15. Use my brain - Data (3.89)
  16. Handle, tend, feed - Things (3.89)
  17. Speak - People (3.88)
  18. Teach, tutor, or train (individuals, groups, animals) - People (3.86)
  19. Motivate - People (3.62)
  20. Communicate well, in writing - People (3.50)
  21. Persuade, sell, recruit - People (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.00)
  2. Social Perceptiveness (4.00)
  3. Speaking (3.88)
  4. Critical Thinking (3.88)
  5. Coordination (3.75)
  6. Service Orientation (3.62)
  7. Time Management (3.62)
  8. Management of Personnel Resources (3.62)
  9. Persuasion (3.50)
  1. Oral Expression (4.25)
  2. Oral Comprehension (4.13)
  3. Problem Sensitivity (3.88)
  4. Speech Clarity (3.75)
  5. Speech Recognition (3.63)
  6. Written Comprehension (3.50)
  7. Written Expression (3.50)
  1. Dependability (4.76)
  2. Self Control (4.73)
  3. Cooperation (4.58)
  4. Stress Tolerance (4.58)
  5. Initiative (4.52)
  6. Leadership (4.50)
  7. Adaptability/Flexibility (4.49)
  8. Concern for Others (4.47)
  9. Integrity (4.47)
  10. Attention to Detail (4.40)
  11. Persistence (4.30)
  12. Social Orientation (4.18)
  13. Independence (4.05)
  14. Innovation (3.94)
  15. Achievement/Effort (3.92)
  16. Analytical Thinking (3.89)

Work Activities

Detailed Work Activities
  1. Performing for or Working Directly with the Public (4.20)
  2. Making Decisions and Solving Problems (4.19)
  3. Getting Information (4.15)
  4. Scheduling Work and Activities (4.14)
  5. Monitor Processes, Materials, or Surroundings (4.13)
  6. Organizing, Planning, and Prioritizing Work (4.02)
  7. Communicating with Supervisors, Peers, or Subordinates (4.02)
  8. Thinking Creatively (4.00)
  9. Establishing and Maintaining Interpersonal Relationships (3.94)
  10. Identifying Objects, Actions, and Events (3.90)
  11. Coordinating the Work and Activities of Others (3.89)
  12. Training and Teaching Others (3.86)
  13. Developing Objectives and Strategies (3.80)
  14. Performing General Physical Activities (3.78)
  15. Handling and Moving Objects (3.74)
  16. Communicating with Persons Outside Organization (3.67)
  17. Inspecting Equipment, Structures, or Material (3.63)
  18. Coaching and Developing Others (3.61)
  1. Answer Customer Or Public Inquiries (4.20)
  2. Schedule Employee Work Hours (4.14)
  3. Plan Meal Presentations (4.02)
  4. Plan Menus (4.02)
  5. Coordinate Banquets, Meetings Or Related Events (3.89)
  6. Direct And Coordinate Food Or Beverage Preparation (3.89)
  7. Direct And Coordinate Activities Of Workers Or Staff (3.89)
  8. Conduct Training For Personnel (3.86)