ONET Occupations » 43-3011.00

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.

View Bill and Account Collectors on ONET Online

Parachute skills

  1. Interview, draw out - People (4.52)
  2. Pay attention to details - Data (4.19)
  3. Follow through, get things done - People (4.10)
  4. Communicate well, in person - People (4.00)
  5. Speak - People (4.00)
  6. Listen - People (4.00)
  7. Negotiate, resolve conflicts - People (3.82)
  8. Use my brain - Data (3.67)
  9. Use my intuition - Data (3.62)
  10. Communicate well, in writing - People (3.50)
  11. Persuade, sell, recruit - People (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.00)
  2. Speaking (4.00)
  3. Social Perceptiveness (3.62)
  4. Persuasion (3.50)
  1. Oral Comprehension (4.00)
  2. Oral Expression (4.00)
  3. Speech Clarity (3.88)
  4. Speech Recognition (3.75)
  5. Written Comprehension (3.50)
  6. Written Expression (3.50)
  1. Self Control (4.40)
  2. Stress Tolerance (4.40)
  3. Dependability (4.25)
  4. Integrity (4.24)
  5. Attention to Detail (4.19)
  6. Achievement/Effort (4.14)
  7. Persistence (4.10)
  8. Independence (3.92)
  9. Cooperation (3.88)
  10. Initiative (3.87)
  11. Adaptability/Flexibility (3.81)
  12. Analytical Thinking (3.67)

Work Activities

Detailed Work Activities
  1. Getting Information (4.52)
  2. Interacting With Computers (4.42)
  3. Communicating with Supervisors, Peers, or Subordinates (4.03)
  4. Documenting/Recording Information (3.92)
  5. Communicating with Persons Outside Organization (3.84)
  6. Resolving Conflicts and Negotiating with Others (3.82)
  7. Organizing, Planning, and Prioritizing Work (3.77)
  8. Processing Information (3.61)
  9. Making Decisions and Solving Problems (3.55)
  10. Establishing and Maintaining Interpersonal Relationships (3.52)
  1. Obtain Information From Individuals (4.52)
  2. Use Computers To Enter, Access Or Retrieve Data (4.42)
  3. Maintain Account Records (3.92)
  4. Negotiate Payment Arrangements With Customers (3.82)