ONET Occupations » 43-4081.00

Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

View Hotel, Motel, and Resort Desk Clerks on ONET Online

Parachute skills

  1. Convey warmth and empathy - People (4.50)
  2. Serve, care for, follow instructions faithfully - People (4.50)
  3. Pay attention to details - Data (4.21)
  4. Negotiate, resolve conflicts - People (3.82)
  5. Listen - People (3.75)
  6. Communicate well, in person - People (3.75)
  7. Initiate, lead, be a pioneer - People (3.65)
  8. Use my intuition - Data (3.62)
  9. Follow through, get things done - People (3.55)
  10. Use my brain - Data (3.52)
  11. Speak - People (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Social Perceptiveness (3.62)
  2. Speaking (3.50)
  3. Service Orientation (3.50)
  1. Oral Comprehension (3.75)
  2. Oral Expression (3.75)
  1. Concern for Others (4.50)
  2. Dependability (4.48)
  3. Self Control (4.41)
  4. Cooperation (4.38)
  5. Stress Tolerance (4.34)
  6. Attention to Detail (4.21)
  7. Integrity (4.21)
  8. Independence (3.97)
  9. Initiative (3.84)
  10. Social Orientation (3.84)
  11. Adaptability/Flexibility (3.71)
  12. Leadership (3.65)
  13. Persistence (3.55)
  14. Analytical Thinking (3.52)
  15. Achievement/Effort (3.51)

Work Activities

Detailed Work Activities
  1. Performing for or Working Directly with the Public (4.23)
  2. Interacting With Computers (4.08)
  3. Making Decisions and Solving Problems (4.03)
  4. Getting Information (3.99)
  5. Communicating with Supervisors, Peers, or Subordinates (3.82)
  6. Resolving Conflicts and Negotiating with Others (3.82)
  7. Establishing and Maintaining Interpersonal Relationships (3.62)
  8. Assisting and Caring for Others (3.58)
  1. Collect Payment (4.23)
  2. Provide Guests With Assistance (4.23)
  3. Provide Customer Service (4.23)
  4. Answer Customer Or Public Inquiries (4.23)
  5. Greet Customers, Guests, Visitors, Or Passengers (4.23)
  6. Use Computers To Enter, Access Or Retrieve Data (4.08)
  7. Receive Customer Orders (3.99)