ONET Occupations » 43-4171.00

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

View Receptionists and Information Clerks on ONET Online

Parachute skills

  1. Pay attention to details - Data (4.43)
  2. Convey warmth and empathy - People (4.10)
  3. Serve, care for, follow instructions faithfully - People (4.09)
  4. Communicate well, in person - People (3.88)
  5. Listen - People (3.75)
  6. Speak - People (3.75)
  7. Compile, keep records, file, retrieve - Data (3.64)
  8. Remember people, or data, to unusual degree - Data (3.61)
  9. Follow through, get things done - People (3.60)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Speaking (3.75)
  2. Active Listening (3.62)
  3. Service Orientation (3.62)
  1. Oral Expression (3.88)
  2. Oral Comprehension (3.75)
  3. Speech Recognition (3.62)
  4. Speech Clarity (3.62)
  1. Dependability (4.58)
  2. Integrity (4.44)
  3. Attention to Detail (4.43)
  4. Self Control (4.39)
  5. Cooperation (4.28)
  6. Social Orientation (4.10)
  7. Concern for Others (4.09)
  8. Stress Tolerance (4.01)
  9. Independence (3.92)
  10. Initiative (3.91)
  11. Achievement/Effort (3.72)
  12. Adaptability/Flexibility (3.65)
  13. Persistence (3.60)

Work Activities

Detailed Work Activities
  1. Communicating with Supervisors, Peers, or Subordinates (3.87)
  2. Establishing and Maintaining Interpersonal Relationships (3.86)
  3. Getting Information (3.78)
  4. Interacting With Computers (3.74)
  5. Performing Administrative Activities (3.64)
  6. Performing for or Working Directly with the Public (3.61)
  7. Communicating with Persons Outside Organization (3.59)
  1. Examine Files Or Documents To Obtain Information (3.78)
  2. Use Computers To Enter, Access Or Retrieve Data (3.74)
  3. Maintain Records, Reports, Or Files (3.64)
  4. Fill Out Business Or Government Forms (3.64)
  5. Route Multi-Line Telephone Calls (3.64)
  6. Type Letters Or Correspondence (3.64)
  7. Maintain Appointment Calendar (3.64)
  8. Maintain Inventory Of Office Forms (3.64)
  9. Answer Questions From Employees Or Public (3.61)
  10. Collect Payment (3.61)
  11. Provide Clerical Assistance To Customers Or Patients (3.61)
  12. Greet Customers, Guests, Visitors, Or Passengers (3.61)
  13. Escort Group On City Or Establishment Tours (3.61)
  14. Communicate With Customers Or Employees To Disseminate Information (3.59)
  15. Answer Calls Using Switchboard (3.59)
  16. Make Presentations (3.59)