ONET Occupations » 43-4181.00

Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

View Reservation and Transportation Ticket Agents and Travel Clerks on ONET Online

Parachute skills

  1. Pay attention to details - Data (4.63)
  2. Remember people, or data, to unusual degree - Data (4.63)
  3. Negotiate, resolve conflicts - People (4.48)
  4. Communicate well, in person - People (4.38)
  5. Listen - People (4.38)
  6. Speak - People (4.30)
  7. Communicate well, in writing - People (4.30)
  8. Serve, care for, follow instructions faithfully - People (4.12)
  9. Interview, draw out - People (4.10)
  10. Convey warmth and empathy - People (3.94)
  11. Persuade, sell, recruit - People (3.88)
  12. Synthesize, combine parts into a whole - Data (3.75)
  13. Organize, classify - Data (3.75)
  14. Use my intuition - Data (3.75)
  15. Follow through, get things done - People (3.66)
  16. Use acute senses (hearing, smell, taste, sight) - Data (3.50)
  17. Use my brain - Data (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.25)
  2. Speaking (4.12)
  3. Service Orientation (4.12)
  4. Social Perceptiveness (3.75)
  5. Persuasion (3.75)
  6. Reading Comprehension (3.50)
  7. Critical Thinking (3.50)
  1. Oral Comprehension (4.38)
  2. Oral Expression (4.38)
  3. Speech Recognition (4.25)
  4. Speech Clarity (4.13)
  5. Information Ordering (3.75)
  6. Written Comprehension (3.50)
  7. Deductive Reasoning (3.50)
  8. Near Vision (3.50)
  1. Self Control (4.71)
  2. Stress Tolerance (4.65)
  3. Attention to Detail (4.63)
  4. Dependability (4.51)
  5. Cooperation (4.35)
  6. Integrity (3.99)
  7. Concern for Others (3.94)
  8. Independence (3.78)
  9. Adaptability/Flexibility (3.74)
  10. Social Orientation (3.67)
  11. Persistence (3.66)
  12. Achievement/Effort (3.52)

Work Activities

Detailed Work Activities
  1. Interacting With Computers (4.64)
  2. Performing for or Working Directly with the Public (4.63)
  3. Resolving Conflicts and Negotiating with Others (4.48)
  4. Documenting/Recording Information (4.45)
  5. Establishing and Maintaining Interpersonal Relationships (4.41)
  6. Communicating with Persons Outside Organization (4.30)
  7. Processing Information (4.14)
  8. Making Decisions and Solving Problems (4.14)
  9. Getting Information (4.10)
  10. Interpreting the Meaning of Information for Others (4.01)
  11. Communicating with Supervisors, Peers, or Subordinates (3.99)
  12. Selling or Influencing Others (3.88)
  13. Organizing, Planning, and Prioritizing Work (3.82)
  14. Evaluating Information to Determine Compliance with Standards (3.70)
  15. Assisting and Caring for Others (3.61)
  16. Updating and Using Relevant Knowledge (3.58)
  1. Use Computers To Enter, Access Or Retrieve Data (4.64)
  2. Provide Customer Service (4.63)
  3. Collect Payment (4.63)
  4. Direct Passengers To Designated Locations (4.63)
  5. Answer Customer Or Public Inquiries (4.63)
  6. Provide Clients With Travel Information (4.63)
  7. Answer Questions From Employees Or Public (4.63)
  8. Provide Customers With Travel Assistance (4.63)
  9. Maintain Account Records (4.45)
  10. Write Business Correspondence (4.30)
  11. Communicate With Customers Or Employees To Disseminate Information (4.30)
  12. Identify Best Itinerary Based On Knowledge Of Routes (4.14)
  13. Compute Financial Data (4.14)
  14. Calculate Rates For Organization's Products Or Services (4.14)
  15. Calculate Monetary Exchange (4.14)
  16. Obtain Travel Information For Clients (4.10)
  17. Read Maps (4.10)
  18. Request Reports Or Records (4.10)
  19. Read Travel Rate Schedule (4.10)
  20. Receive Customer Orders (4.10)
  21. Obtain Information From Individuals (4.10)
  22. Inform Clients Of Travel Restrictions (4.01)
  23. Sell Products Or Services (3.88)
  24. Sell Insurance Policies (3.88)
  25. Ensure Correct Grammar, Punctuation, Or Spelling (3.70)
  26. Use Knowledge Of International Travel Regulations (3.58)
  27. Use Knowledge Of Written Communication In Sales Work (3.58)
  28. Use Telephone Communication Techniques (3.58)