ONET Occupations » 43-5031.00

Police, Fire, and Ambulance Dispatchers

Operate radio, telephone, or computer equipment at emergency response centers. Receive reports from the public of crimes, disturbances, fires, and medical or police emergencies. Relay information to law enforcement and emergency response personnel. May maintain contact with caller until responders arrive.

View Police, Fire, and Ambulance Dispatchers on ONET Online

Parachute skills

  1. Pay attention to details - Data (4.65)
  2. Convey warmth and empathy - People (4.56)
  3. Serve, care for, follow instructions faithfully - People (4.56)
  4. Listen - People (4.25)
  5. Supervise, manage - People (4.22)
  6. Use my intuition - Data (4.22)
  7. Follow through, get things done - People (4.14)
  8. Communicate well, in person - People (4.12)
  9. Speak - People (4.12)
  10. Compile, keep records, file, retrieve - Data (4.07)
  11. Interview, draw out - People (4.07)
  12. Remember people, or data, to unusual degree - Data (4.07)
  13. Organize, classify - Data (4.00)
  14. Synthesize, combine parts into a whole - Data (4.00)
  15. Initiate, lead, be a pioneer - People (3.86)
  16. Use my brain - Data (3.75)
  17. Negotiate, resolve conflicts - People (3.50)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.25)
  2. Speaking (4.12)
  3. Critical Thinking (3.50)
  4. Social Perceptiveness (3.50)
  5. Coordination (3.50)
  6. Service Orientation (3.50)
  1. Speech Recognition (4.25)
  2. Oral Comprehension (4.12)
  3. Oral Expression (4.12)
  4. Speech Clarity (4.12)
  5. Information Ordering (4.00)
  6. Selective Attention (4.00)
  7. Problem Sensitivity (3.88)
  8. Deductive Reasoning (3.75)
  9. Inductive Reasoning (3.62)
  1. Stress Tolerance (4.94)
  2. Self Control (4.76)
  3. Integrity (4.69)
  4. Dependability (4.66)
  5. Attention to Detail (4.65)
  6. Concern for Others (4.56)
  7. Cooperation (4.48)
  8. Persistence (4.14)
  9. Social Orientation (4.12)
  10. Adaptability/Flexibility (4.10)
  11. Initiative (3.96)
  12. Leadership (3.86)
  13. Achievement/Effort (3.82)
  14. Independence (3.81)
  15. Analytical Thinking (3.74)

Work Activities

Detailed Work Activities
  1. Getting Information (4.78)
  2. Interacting With Computers (4.63)
  3. Documenting/Recording Information (4.62)
  4. Communicating with Supervisors, Peers, or Subordinates (4.60)
  5. Performing for or Working Directly with the Public (4.46)
  6. Processing Information (4.44)
  7. Communicating with Persons Outside Organization (4.37)
  8. Identifying Objects, Actions, and Events (4.23)
  9. Making Decisions and Solving Problems (4.22)
  10. Establishing and Maintaining Interpersonal Relationships (4.10)
  11. Updating and Using Relevant Knowledge (4.07)
  12. Organizing, Planning, and Prioritizing Work (3.88)
  13. Interpreting the Meaning of Information for Others (3.85)
  14. Monitor Processes, Materials, or Surroundings (3.76)
  15. Assisting and Caring for Others (3.75)
  16. Evaluating Information to Determine Compliance with Standards (3.54)
  17. Analyzing Data or Information (3.53)
  18. Resolving Conflicts and Negotiating with Others (3.50)
  1. Read Maps (4.78)
  2. Use Geographical Information System (Gis) Software (4.63)
  3. Use Computers To Enter, Access Or Retrieve Data (4.63)
  4. Use Word Processing Or Desktop Publishing Software (4.63)
  5. Maintain Telephone Logs (4.62)
  6. Take Messages (4.62)
  7. Evaluate Importance Of Incoming Telephone Calls (4.44)
  8. Relay Information To Proper Officials (4.37)
  9. Communicate Details In Protective Services Settings (4.37)
  10. Recognize Public Safety Hazards (4.23)
  11. Make Decisions (4.22)
  12. Reach Conclusions Quickly In Law Enforcement Situations (4.22)
  13. Use Emergency Medical Procedures (4.07)
  14. Use Intervention Techniques (4.07)
  15. Use Interviewing Procedures (4.07)
  16. Use Knowledge Of Geographic Coordinates (4.07)
  17. Use Local Or Regional Geographical Knowledge To Transportation (4.07)
  18. Follow Law Enforcement Methods Or Procedures (4.07)
  19. Use Oral Or Written Communication Techniques (4.07)
  20. Use Rescue Procedures (4.07)
  21. Follow Police Or Emergency Radio Regulations (4.07)
  22. Use Telephone Communication Techniques (4.07)
  23. Monitor Alarm System To Detect Fires Or Other Emergencies (3.76)
  24. Determine Response Needed To Dispatch To Emergency (3.76)
  25. Ensure Correct Grammar, Punctuation, Or Spelling (3.54)