ONET Occupations » 41-1011.00

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

View First-Line Supervisors of Retail Sales Workers on ONET Online

Parachute skills

  1. Initiate, lead, be a pioneer - People (4.34)
  2. Convey warmth and empathy - People (4.23)
  3. Serve, care for, follow instructions faithfully - People (4.12)
  4. Pay attention to details - Data (4.07)
  5. Use my brain - Data (3.94)
  6. Plan - Data (3.91)
  7. Follow through, get things done - People (3.90)
  8. Create, innovate, invent - Data (3.81)
  9. Consult - People (3.77)
  10. Negotiate, resolve conflicts - People (3.71)
  11. Communicate well, in person - People (3.62)
  12. Speak - People (3.62)
  13. Listen - People (3.62)
  14. Assess, evaluate, treat - People (3.60)
  15. Supervise, manage - People (3.60)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (3.62)
  2. Speaking (3.50)
  3. Critical Thinking (3.50)
  4. Monitoring (3.50)
  5. Coordination (3.50)
  6. Service Orientation (3.50)
  1. Oral Comprehension (3.62)
  2. Oral Expression (3.62)
  3. Speech Recognition (3.62)
  4. Speech Clarity (3.62)
  1. Self Control (4.57)
  2. Dependability (4.45)
  3. Stress Tolerance (4.42)
  4. Integrity (4.39)
  5. Cooperation (4.37)
  6. Leadership (4.34)
  7. Social Orientation (4.21)
  8. Concern for Others (4.12)
  9. Independence (4.10)
  10. Attention to Detail (4.07)
  11. Initiative (4.02)
  12. Adaptability/Flexibility (3.98)
  13. Analytical Thinking (3.94)
  14. Persistence (3.90)
  15. Innovation (3.81)
  16. Achievement/Effort (3.75)

Work Activities

Detailed Work Activities
  1. Performing for or Working Directly with the Public (4.23)
  2. Getting Information (4.06)
  3. Organizing, Planning, and Prioritizing Work (3.91)
  4. Communicating with Supervisors, Peers, or Subordinates (3.77)
  5. Resolving Conflicts and Negotiating with Others (3.71)
  6. Identifying Objects, Actions, and Events (3.66)
  7. Guiding, Directing, and Motivating Subordinates (3.60)
  8. Establishing and Maintaining Interpersonal Relationships (3.59)
  9. Handling and Moving Objects (3.55)
  10. Processing Information (3.54)
  11. Making Decisions and Solving Problems (3.54)
  12. Coaching and Developing Others (3.54)
  1. Provide Customer Service (4.23)
  2. Answer Customer Or Public Inquiries (4.23)
  3. Greet Customers, Guests, Visitors, Or Passengers (4.23)
  4. Access Media Advertising Services (4.06)
  5. Plan Or Organize Work (3.91)
  6. Consult With Managerial Or Supervisory Personnel (3.77)
  7. Conduct Or Attend Staff Meetings (3.77)
  8. Dictate Correspondence (3.77)
  9. Resolve Or Assist Workers To Resolve Work Problems (3.71)
  10. Resolve Customer Or Public Complaints (3.71)
  11. Assign Work To Staff Or Employees (3.60)
  12. Monitor Worker Performance (3.60)
  13. Establish Employee Performance Standards (3.60)
  14. Evaluate Performance Of Employees Or Contract Personnel (3.60)
  15. Investigate Customer Complaints (3.54)
  16. Select Software For Clerical Activities (3.54)