Home » ONET Detailed Work Activities » 3065

Resolve Customer Or Public Complaints

Parent: Resolving Conflicts And Negotiating With Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Mapped Parachute Skills

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  1. Follow through, get things done - People - x

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Occupations

  1. First-Line Supervisors of Non-Retail Sales Workers (4.70)
  2. Gaming Managers (4.47)
  3. Gaming Supervisors (4.39)
  4. Construction Managers (4.19)
  5. Range Managers (4.18)
  6. Sales Managers (4.10)
  7. Food Service Managers (4.08)
  8. New Accounts Clerks (4.04)
  9. Transportation Managers (4.00)
  10. Customer Service Representatives (3.94)
  11. First-Line Supervisors of Office and Administrative Support Workers (3.93)
  12. Property, Real Estate, and Community Association Managers (3.93)
  13. Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products (3.88)
  14. Lodging Managers (3.87)
  15. City and Regional Planning Aides (3.80)
  16. First-Line Supervisors of Housekeeping and Janitorial Workers (3.79)
  17. First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand (3.78)
  18. Postmasters and Mail Superintendents (3.73)
  19. First-Line Supervisors of Retail Sales Workers (3.71)
  20. Soil and Water Conservationists (3.71)
  21. Storage and Distribution Managers (3.54)