ONET Occupations » 41-1012.00

First-Line Supervisors of Non-Retail Sales Workers

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

View First-Line Supervisors of Non-Retail Sales Workers on ONET Online

Parachute skills

  1. Consult - People (4.77)
  2. Speak - People (4.73)
  3. Persuade, sell, recruit - People (4.71)
  4. Follow through, get things done - People (4.70)
  5. Negotiate, resolve conflicts - People (4.70)
  6. Initiate, lead, be a pioneer - People (4.66)
  7. Supervise, manage - People (4.61)
  8. Assess, evaluate, treat - People (4.61)
  9. Coordinate - People (4.56)
  10. Plan - Data (4.55)
  11. Develop, improve - Data (4.19)
  12. Advise - People (4.19)
  13. Pay attention to details - Data (4.14)
  14. Use my brain - Data (4.05)
  15. Convey warmth and empathy - People (4.05)
  16. Teach, tutor, or train (individuals, groups, animals) - People (4.03)
  17. Serve, care for, follow instructions faithfully - People (4.02)
  18. Communicate well, in person - People (4.00)
  19. Listen - People (4.00)
  20. Motivate - People (4.00)
  21. Imagine - Data (3.91)
  22. Design, use artistic abilities, be original - Data (3.91)
  23. Use my intuition - Data (3.88)
  24. Use acute senses (hearing, smell, taste, sight) - Data (3.75)
  25. Analyze, break down into its parts - Data (3.70)
  26. Synthesize, combine parts into a whole - Data (3.62)
  27. Create, innovate, invent - Data (3.62)
  28. Organize, classify - Data (3.62)
  29. Solve problems - Data (3.62)
  30. Communicate well, in writing - People (3.62)

ONET Skills

ONET Abilities

ONET Work Styles
  1. Active Listening (4.00)
  2. Speaking (4.00)
  3. Monitoring (4.00)
  4. Judgment and Decision Making (4.00)
  5. Management of Personnel Resources (4.00)
  6. Reading Comprehension (3.88)
  7. Critical Thinking (3.88)
  8. Social Perceptiveness (3.88)
  9. Time Management (3.88)
  10. Coordination (3.75)
  11. Persuasion (3.75)
  12. Writing (3.62)
  13. Complex Problem Solving (3.62)
  14. Active Learning (3.50)
  15. Negotiation (3.50)
  1. Oral Comprehension (4.00)
  2. Oral Expression (4.00)
  3. Speech Recognition (4.00)
  4. Written Comprehension (3.88)
  5. Speech Clarity (3.88)
  6. Problem Sensitivity (3.75)
  7. Deductive Reasoning (3.75)
  8. Inductive Reasoning (3.75)
  9. Near Vision (3.75)
  10. Fluency of Ideas (3.62)
  11. Information Ordering (3.62)
  12. Category Flexibility (3.62)
  13. Written Expression (3.50)
  1. Leadership (4.66)
  2. Initiative (4.65)
  3. Integrity (4.61)
  4. Persistence (4.51)
  5. Adaptability/Flexibility (4.44)
  6. Dependability (4.43)
  7. Stress Tolerance (4.36)
  8. Cooperation (4.29)
  9. Self Control (4.19)
  10. Attention to Detail (4.14)
  11. Social Orientation (4.05)
  12. Analytical Thinking (4.05)
  13. Achievement/Effort (4.03)
  14. Concern for Others (4.02)
  15. Independence (3.93)

Work Activities

Detailed Work Activities
  1. Establishing and Maintaining Interpersonal Relationships (4.80)
  2. Communicating with Supervisors, Peers, or Subordinates (4.77)
  3. Communicating with Persons Outside Organization (4.73)
  4. Selling or Influencing Others (4.71)
  5. Resolving Conflicts and Negotiating with Others (4.70)
  6. Getting Information (4.66)
  7. Interacting With Computers (4.63)
  8. Guiding, Directing, and Motivating Subordinates (4.61)
  9. Developing and Building Teams (4.57)
  10. Coordinating the Work and Activities of Others (4.56)
  11. Making Decisions and Solving Problems (4.56)
  12. Organizing, Planning, and Prioritizing Work (4.55)
  13. Coaching and Developing Others (4.46)
  14. Judging the Qualities of Things, Services, or People (4.37)
  15. Developing Objectives and Strategies (4.21)
  16. Provide Consultation and Advice to Others (4.19)
  17. Interpreting the Meaning of Information for Others (4.19)
  18. Identifying Objects, Actions, and Events (4.12)
  19. Processing Information (4.07)
  20. Training and Teaching Others (4.03)
  21. Monitor Processes, Materials, or Surroundings (3.95)
  22. Thinking Creatively (3.91)
  23. Estimating the Quantifiable Characteristics of Products, Events, or Information (3.76)
  24. Scheduling Work and Activities (3.74)
  25. Analyzing Data or Information (3.70)
  1. Consult With Managerial Or Supervisory Personnel (4.77)
  2. Conduct Or Attend Staff Meetings (4.77)
  3. Dictate Correspondence (4.77)
  4. Make Presentations (4.73)
  5. Conduct Sales Presentations (4.71)
  6. Resolve Or Assist Workers To Resolve Work Problems (4.70)
  7. Resolve Customer Or Public Complaints (4.70)
  8. Access Media Advertising Services (4.66)
  9. Assign Work To Staff Or Employees (4.61)
  10. Monitor Worker Performance (4.61)
  11. Evaluate Performance Of Employees Or Contract Personnel (4.61)
  12. Select Software For Clerical Activities (4.56)
  13. Oversee Sales Programs (4.56)
  14. Direct And Coordinate Activities Of Workers Or Staff (4.56)
  15. Plan Or Organize Work (4.55)
  16. Develop Policies, Procedures, Methods, Or Standards (4.21)
  17. Develop Advertising Strategy (4.21)
  18. Explain Rules, Policies Or Regulations (4.19)
  19. Recommend Purchase Or Repair Of Furnishings Or Equipment (4.19)
  20. Recommend Improvements To Work Methods Or Procedures (4.19)
  21. Investigate Customer Complaints (4.07)
  22. Conduct Training For Personnel (4.03)
  23. Write Advertising Copy (3.91)
  24. Analyze Sales Activities Or Trends (3.70)